A “Frequently Asked Questions” (FAQ) list is used on websites and forums to address common questions that have clear and often simple answers. The goal of the FAQ is to provide users with quick and useful information. It’s a great way to organize extra details that people want to know. Although some questions are not asked frequently, we still refer to these sections as frequently asked questions.
Here are some of the questions we often get, such as…
Why are your prices EXW?
Customers who order our products are from different parts of the world. Food mills, frying lines, mixers, etc. are very different in size and weight, therefore the transport costs of each device are unique, we have to calculate them separately after agreement with the customer (someone wants to prepare export documents, others pay for their equipment from a transport company, some want transport with insurance, others have their own transport, ..).
The EXW price is clear and transparent for everyone, we will calculate the other services and costs associated with the expedition according to the scope of your requirements.
Do you have safety certificates for the used materials?
Of course. We only use verified and approved materials in production. The materials used in the production of our food equipment are safe. Upon request, we can send you a material certificate before purchasing the device.